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Active members
Check a patient’s membership online

Want to make sure a patient is an active Principal® Dental Access Plan member and the discounted dental rates apply? Use this tool to find out.

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Refer to the Principal® Dental Access Plan membership card

Principal® Dental Access Plan members should be able to provide you a membership ID number, either from their membership card or the email they received when they joined. The card itself doesn’t guarantee active membership because sometimes a member may have an old card. Your best bet is to check online or call us at 833-201-0142 to confirm a patient is a Principal® Dental Access Plan member.

Call to confirm

You can also give us a call at 833-201-0142 to see if your patient has an active membership with Principal ®Dental Access Plan.

Verify your information for our provider directory

For California Providers only: To comply with state bill (SB) 137, we send notices every six months asking you to confirm your provider information. Your office must respond by the deadline provided to maintain active status in our provider directory. Want to learn more? Click or call our customer service team at 833-201-0142, Monday through Friday, 8:00 a.m. - 5:00 p.m. Pacific time.